Contact Us

Pet Assure Corp created this Privacy Policy so you can understand how the information you provide to us is used. By visiting www.petassure.com, you agree that you have read, understood and agree to the terms of this Privacy Policy.

Information we may collect about you

We collect and process the following information which may include your personal data: Your name, last name, address, email address, phone number, contact data, device’s ID, IP address, your user preferences as well as all the data you supply to us and information provided by you when using the website or our plans. Information regarding your plans may include membership and policy information, your veterinary information, your pets medical information claims history, premiums and payment information.

Collecting, processing, and using personal data

We only store and process your personal data when you have voluntarily supplied us with it such as by filling in a contact form, signing up for one of our pet plans or pet insurance, make changes to your plans, provide employment information, email us, or speak to us by phone.

We use your information to provide service of our pet plans, administrative purposes, and to customize the content that you see.

We contract with other companies to provide customer support and other services. These companies only have access to data as needed.

We will never sell your data.

Cookies

We use cookies to make the use of our website easier for you. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. Cookies may be opt-out by you and in case you do not accept cookies, this may lead to a limitation of functionality.

Log files

During every access of our website, user data is transmitted by the respective Internet browser and stored in protocol files, the so-called server log files. The datasets stored here may contain such data as date and time of access, name website, IP address, referrer URL (original URL from which you arrived at the website), the amount of data transmitted, product and version information of the browser used. We collect and aggregate IP Addresses for purposes of providing more targeted advertisements to our users, but that information is not linked to the Personal Information we maintain for your account.

Geo-location data

In case you opted in to geo-location, please be aware we may have access to your geo-location data as we collect and process IP addresses of all devices using our websites. Collecting and processing your geo-location data refers to mobile devices as well as computers.

Device Information

We collect information from and about the devices you use when you access our website. We may collect unique device identifiers, browser type, device make and model, IP address, and other similar information.

Data security and transmission

We take reasonable precautions to secure our website and other systems with technical and organizational measures against the loss, destruction, access, change or dissemination of your data by unauthorized persons.

Pet Assure Corp may share some or all of your personal information with any subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. Likewise, if we go through a corporate restructuring, merger, acquisition, or the sale of all or a portion of our assets, your Personal Information may be among the assets that we transfer as part of that arrangement. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours or that acquirer's assets may continue to process your Personal Information as described in this Privacy Policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following any time by contacting us via the Contact Us page on our website or write to us at the address listed below:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

California Residents

A California resident with whom we have an established relationship has the right to request information about our disclosure of personally identifiable information to affiliated companies or third-parties for their direct marketing purposes. To request this information, please contact us.

Privacy Questions

If you have any questions or concerns about this Privacy Policy or data processing, please contact us.

We may update our Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. By accessing the website, you agree to the updated Policy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the Contact Us page on our website or by calling us at 8887897387.